Maintenance Services

At Vanguard Networks, we take pride in our commitment to ensuring that your network services are always available when using Vanguard Networks' products. We encompass this philosophy both in the design of our products and in the range of maintenance services we offer our customers. Through innovative maintenance solutions designed to meet the up-time demands of end-users, Vanguard Networks remains focused on customer satisfaction as its primary objective.

Maintenance services offered to North American customers are detailed in the Vanguard Networks' Maintenance Services Brochure. For our international customers, maintenance services are offered through a vast network of regional partners in EMEA, APAC, and CALA.

Within North America, Vanguard Networks offers three maintenance service plans that include the following:

  • Foundation Software Support
  • Extended Support 24 x 7
  • Premium Support 24 x 7 4A

Benefits to our Customers

  • Flexible access mechanisms to Vanguard Networks for all your support needs.
  • Proven track record of high client satisfaction from over-performance to contracted response times.
  • Strategic support partnerships.
  • Complete solutions-oriented approach to product support from Vanguard Networks.
  • Direct access to a Vanguard Networks' technical support specialist.
  • Active incident management processes.
  • Improved productivity of internal resources.

More information on Vanguard Networks' maintenance services for North America can be found in the Vanguard Networks Services Brochure


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