At Vanguard Networks, we believe that our success is dependent on our customers’ success. To us, this means a complete and total commitment to work with you to ensure round-the-clock, smooth operation of your mission critical network services delivered by Vanguard Networks' products.

Our depth of service offerings gives us an opportunity to work closely with our valued customers right from installation through maintenance and repair and finally through the upgrade process to new Vanguard Networks' products. This close working relationship means that we support our customers every step of the way, both before and after the sale.

The benefits of this working philosophy along with the variety of our service offerings are numerous. These include:

  • Reduction of time to deploy, time to repair, and lower business costs to our customers
  • Single point of contact for our customers on every continent, resulting in rapid attention to and resolution of new cases.
  • Customers can focus on core business competencies, freeing up IT resources to manage other critical projects and improving productivity of internal customer resources.
  • Our customers gain a distinct competitive edge over the competition with rapid deployment to new cost-effective technologies with the help of Vanguard’s leading technology solutions and expertise.
  • Customers benefit from the experience and skills of Vanguard Networks’ dedicated team of professionals for support.
  • Our solutions-oriented approach to our services emphasizes a low percentage of repeat maintenance calls and higher levels of service availability and product reliability.
  • Flexibility in service offerings gives customers the ability to pick the service tier that fits their business model and operating environment.

Over the past forty years, our global customer base which includes some of the largest financial and retail corporations in the world, running 24/7 mission critical applications have derived the benefits listed above. Vanguard Networks has consistently worked to recognize the service requirements of these customers, and the result of this work has been the variety of services available today. Vanguard Networks has utilized its extensive experience in the design, installation, and support of 24/7 mission critical enterprise networks, and the experiences and feedback of these customers, to offer a unique set of services that best meets our customers' needs.

For the North American (NA) market, Vanguard Networks services include:

For the International Market, Vanguard Networks partners with reputed enterprise systems integrators across the globe to bring the same or equivalent services listed above to our global customer base. Vanguard Networks backs up our international partners with our International Channel Support program, a comprehensive support program that includes S/W updates, technical support and H/W repair services.

Repair Services for international customers are handled by Vanguard Networks' technical repair specialists.

For information on services outside North America, please contact one of our partners in your region of interest by selecting a region from the pull down menu below.

Locate a Vanguard Networks' Partner in Your Region

Partners and resellers can obtain pricing information for defined services by logging into the Vanguard Networks' Extranet at: www.MyVanguardnetworks.com 

All others please contact your Vanguard Networks' sales representative for pricing information on services or contact sales@vanguardnetworks.com

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